At Your Service
No matter the shape or size of your business, ensuring every aspect of the software which runs your business is not only the best fit but critically applied right, used correctly and supported at all times, is essential to you and your customers.
That’s why RetailStore’s Professional Services team gives you the total wrap around services you need to help you avoid any disruption to your business during your RetailStore migration and installation.
Skilled & Knowledgeable Professional Services Teams
As part of our one platform, one solution, we deliver you:
- Project Management Expertise
- Business Analysts
- Onsite & Extended Training
- UK Technical Support
- Software Development & Free Upgrades
- Computer Based Assessment
- E-Learning Tutorials
Project Management Expertise
RetailStore’s project management team offer outstanding experience, success and attention to detail in every aspect of new system migration and roll-out from one store to national retailers.
We remove the hassle and strain of systems migration and ensure your technology and infrastructure runs smoothly and seamlessly.
We manage your deployment with ultimate care, attention and precision including:
- Planning infrastructure upgrades
- Arranging training
- Integrating software
- Pre-launch testing
- Corrective action plans
- Multiple supplier liaising and management
“RetailStore is cloud based so we don’t need any servers, we don’t run data back-ups nor do we need to manage upgrades. We don’t touch the software we just use it to manage our business and keep our overheads low.”
Daniel Buck, Managing Director, Daniel Footwear
Our team of business analysts work with you to match your processes with RetailStore’s system, whilst also offering advice on how processes can be streamlined. RetailStore’s analyst team all have extensive retail knowledge, as well as experience of working in retail to give you the peace of mind and detailed understanding of retail operations and best practice you need.
RetailStore’s training is designed to enable you to tailor it to your exact workforce education approaches. From direct training formats to class room training to train the trainer programmes we will work with you to create your perfect training provision and provide extended multi-media learning tools support.
RetailStore gives you premium quality and extensive support services to keep you up and running and open for business all of the time. From 365 days a year phone support through to online support services, we are always here to help you in any way we can.
Offering a wide and varied resource of highly experienced in-house developers, we can deliver you any additional bespoke software development you may require from applications to integration to personalised functionality. Customers also benefit from regular and automated software upgrades.