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How Can You Enhance Customer Experiences?

How can you enhance customer experience? Retail is much more than selling a product in a shop. In 2017 we have seen the rise of the customer experience and UK retailers are battling it out to be at the forefront of the trend. Consumers expect more choice and convenience along their shopping journey whether in store, online or at festivals and events; a shop layout, staff, online presence and personalisation can always improve a customer’s perception of your brand.

Black Friday 2017: What does it mean for UK retail?

Are UK retailers looking forward to Black Friday 2017? A concept that is still relatively new to the UK, retailers have begun to realise that the last weekend in November has the potential to draw in vast numbers of consumers online and in store. What does Black Friday in the UK mean to UK retailers?

24/7 Fashion and Millennials

In this world of social media and celebrity influence, Millennials are more reluctant to save their money, opting to spend on experiences and high impact low-cost fashion, becoming the drivers for the internet shopping boom.

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